HR professionals work tirelessly to provide a positive employee experience while generating positive outcomes for the organization. This is particularly the case in the field of behavioral health and human services, which has acutely felt the impact of new challenges resulting from the global pandemic and ongoing “Great Reshuffle.” 

A human resource management system (HRMS) can make their jobs a little bit easier by streamlining common HR processes and providing a centralized location to access employee information. This allows the HR team to shift their focus back to the human side of HR to better support their staff.

HR encompasses many different processes and functions, but the right HRMS can support all of the major aspects of talent management. Explore how an HRMS can help your organization improve everything from the hiring process to employee retention and compliance.

How a Human Resource Management System Can Support Your Organization

Human resource management systems are designed to support a wide range of HR functions. They automate HR tasks and organizational processes such as onboarding, offboarding, and hiring. Using software tools such as an HRMS can also support decision-making due to the wealth of data that can be stored and analyzed. Below are some key areas where an HRMS can help optimize your workflows.

Recruitment

Recruiting is one of the biggest workforce issues for behavioral health. Turnover continues to be a major hurdle across all industries, but it’s particularly challenging in the field of behavioral health and human services where burnout is common. Filling these vacancies can be difficult as behavioral health organizations often have limited budgets and must follow more stringent guidelines on who they can hire due to licensing requirements.

A robust human resource management system can help streamline the recruitment process. Many HR systems, including ContinuumCloud’s HCM, offer applicant tracking, interview scheduling, and job posting across multiple job boards. The platform integrates with popular job sites such as Monster to distribute the job posting across multiple platforms for increased visibility. 

ContinuumCloud also makes sending out offer letters more efficient as the system pulls in candidate and position data into an offer template to quickly create an offer letter that can be electronically sent to the candidate.

Onboarding

A cumbersome or disorganized onboarding process can set a bad first impression with new hires. Creating a positive employee experience starts on the first workday. The first 45 days of employment account for up to 20% of worker turnover. Having a smooth onboarding process with check-ins at regular intervals can help prevent some of this churn by ensuring that new employees feel supported and have the tools they need to succeed in their new roles.

ContinuumCloud’s automated and workflow-driven onboarding process makes it easier for employers and employees. Any information that they provide during recruiting and onboarding will be automatically added to the employee’s electronic file and the employee will not need to re-enter the information across multiple platforms. This allows less time to be spent on paperwork and data entry and more time on the human aspects of onboarding, such as training and mentorship. 

Performance Management 

Performance management is the area of HR that revolves around monitoring and evaluating an employee’s performance. It’s also a professional development tool that helps employees work towards desired advancement opportunities through mentorship, skill-building, and training. 

Performance management is often focused on providing feedback to employees through performance reviews or evaluations, but it’s also vital to ask employees for feedback and to identify any points of frustration or difficulties. When handled correctly, employee performance management processes can improve employee engagement, performance, and retention. 

Employers can use human resource software like ContinuumCloud’s HCM to support performance reviews, goal-setting, and other professional development initiatives. Administrators can even set learning or training requirements by position to ensure that employees complete any required annual trainings. 

Moreover, ContinuumCloud facilitates transparent progress tracking and manager feedback to maintain active communication around performance.

Benefits Administration

Providing employee benefits is an essential part of keeping your workforce healthy and making your organization more attractive to potential candidates. ContinuumCloud makes signing up for benefits easy by providing an automated open enrollment process that flows directly to payroll for accurate deductions. Employers can set configurable benefit plans and rules for various teams so that employees can view only the plans that are available for their team or region.

HR Compliance

Automating compliance-related HR processes with an HRMS software solution can help protect your organization. This is especially relevant to behavioral health organizations, which typically have heavier compliance requirements than other businesses. 

ContinuumCloud’s human capital management software is built with this concern in mind. The platform offers tools designed for license expiration or renewal tracking through Position Control, a feature that allows administrators to assign specific certification or licensing requirements to specific positions within the organization. 

Employers can also distribute compliance-related updates and notices such as required annual labor law disclosures or company policy updates through the portal. This is a highly useful feature if you have a remote workforce that may not be in the office to view the displayed labor law posters in person. 

Unified HR System vs. Multiple Platforms

With so many different processes to manage, it can be hard to keep track of everything if your HR data is spread out across multiple platforms (or modules) that don’t necessarily “speak” to each other. There’s a greater chance for human error when dealing with a separate applicant tracking system, human resource information system (HRIS), payroll platform, and time tracking app. 

It can also be frustrating for employees to keep track of multiple tools and logins to access employee self-service features or update their information. To avoid data discrepancies for your HR department, choose a more holistic human resource management system.

A unified human resource management system can streamline your organization’s HR and keep all of your employee data in one place. It provides ease of use for managers, the human resources department, and employees to easily access the information they need. It also cuts down on time during the onboarding process, as nobody has to enter the same information into multiple systems.

Condensing the data into a single HR software solution also allows management to run more meaningful reports as the system can pull a wider range of data. Staffing budgets, payroll reports, current vacancies, time and attendance, and other relevant metrics are all available within a single platform. With a tool like that offers customizable reporting, administrators can create a wide range of reports from one centralized hub.

It’s Time for Holistic Human Resource Management With ContinuumCloud

ContinuumCloud is specifically designed for the HR management needs of behavioral health and human services organizations. With a diverse range of features that support the entire employee lifecycle, ContinuumCloud’s HCM ensures a desirable experience for team members — and thereby keeps them engaged and motivated to provide clients with a positive patient experience.

Get in touch to learn more about ContinuumCloud’s HCM solution and how it can provide the HR support that your organization needs.