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New Report Highlights Importance of Strategic Tech Investments in Behavioral Health

Published Date

ContinuumCloud’s 2022 Tech Experiences & Impact Report examines the role of technology within the behavioral health and human services industry.

(Tampa, Fla. August 31, 2022) The 2022 Tech Experiences & Impact Report for behavioral health and human services organizations was released this month. This new report from ContinuumCloud explores how technology is impacting organizational goals and priorities within the industry.

Insights from this report uncover how behavioral health and human services leaders assess their existing technology infrastructure and plan for future tech investments. As organizations strive for more efficient and sustainable operational models in today’s uncertain economic environment, building a long- term strategy around digital transformation and finding the right technology partner can help them achieve their goals.

Key findings from the report include:

  • Less than half (48%) of organizations say their Electronic Health Record has demonstrated a clear ROI. Employee engagement is a top priority among organizations, but only 46% say their Human Capital Management software contributes to their engagement goals.
  • Only 17% of organizations have a dedicated patient engagement app.
  • 52% of organizations are planning to invest in new technology within the next two years.

“These findings indicate that the existing set of technology solutions are not fulfilling the industry’s needs. At ContinuumCloud, we’re committed to closing that gap with dynamic, multi-dimensional solutions that maximize time and resources – empowering these critical community organizations to improve the patient and employee experiences,” said Andy McCraw, Chief Strategy Officer at ContinuumCloud.

The 2022 Tech Experiences & Impact Report is available online now. You can download your complimentary copy here.

About ContinuumCloud

ContinuumCloud offers a spectrum of cloud-based software solutions intentionally designed to meet the unique needs of the behavioral health and human services industry. These solutions include an EHR platform, powered by Welligent; an HCM system, powered by DATIS e3; and a patient engagement platform, powered by CaredFor. Through these offerings, ContinuumCloud empowers organizations to provide high-quality care and deliver on their mission. Learn more at https://continuumcloud.com/.